GoLive SMS

Is it time to GO LIVE with your Mobile Engagement Systems?

Regulatory Compliant Enterprise Messaging

GoLive SMS Omni Channel Communications

Integrate the Latest Medical Grade Omni Channel System

Multiple Channels enable you with more options which lead to more connections. Deliver phone calls, emails, text messages and Interactive Voice Response (IVR) all through a single vendor.

Text messaging, or short messaging service (SMS), is built in to almost every cell phone being carried by individuals around the world today.

Some 90% of American adults own cell phones and three-quarters of them (73%) send and receive text messages. Used by communities, organizations, and governments worldwide as a means of highly secure, timely, relevant, and cost-effective communication, SMS has emerged as a dynamic tool for providers. Text messaging creates more efficient and faster communication throughout the continuum of customer experience. SMS messages provide immediacy, convenience and targeting not possible with other communication outreach channels.

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Healthcare Mobile Message Solutions

Studies show that missed appointments cost healthcare facilities millions of dollars each year in inactive equipment, staff and resources. By using text messaging reminders and appointment alerts, you can significantly improve patient care and keep your schedule booked. Drive higher earnings and provide better care through:

  • Appointment confirmations and reminders
  • Preventative care alerts
  • Fitness/dietary information
  • Drug recall notices
  • Internal staff communications
  • Payment reminders
  • and more!

Helping people live healthier lifestyles is paramount to your business. With GoLiveSMS mobile healthcare solutions, you can lower costs while giving patients personalized, immediate care. Increase customer loyalty and revenues through:

  • Prescription ready alerts
  • Automated refills
  • Mobile coupons
  • Physician locator & directory
  • Medication reminders
  • Drug facts and alerts
  • Dietary and fitness tips
  • Wellness and post-care advice
  • and more!

The healthcare industry is vastly complex and highly competitive on every level. Insurance providers are leveraging GoLiveSMS to significantly enhance client service and value, while improving administrative efficiency and lowering costs by offering:

  • Wellness tips & lifestyle advice
  • Disease management insight
  • Benefits information
  • Claim status
  • In-network doctor/pharmacy locator
  • Payment reminders
  • Doctor communications
  • and more!

HEDIS is a tool used by more than 90 percent of America's health plans to measure performance on important dimensions of care and service. Because so many plans collect HEDIS data, and because the measures are so specifically defined, HEDIS makes it possible to compare the performance of health plans on an "apples-to-apples" basis. Health plans also use HEDIS results themselves to see where they need to focus their improvement efforts. HEDIS measures address a broad range of important health issues. Among them are the following:

  • Asthma Medication Use
  • Persistence of Beta-Blocker Treatment after a Heart Attack
  • Controlling High Blood Pressure
  • Comprehensive Diabetes Care
  • Breast Cancer Screening
  • Antidepressant Medication Management
  • Childhood and Adolescent Immunization Status
  • Childhood and Adult Weight/BMI Assessment
  • and more!
GoLiveSMS can be an instrumental part in helping your organization formulate a flexible SMS strategy. With our Proactive Outbound, IVR, Web, Mobile and Agent Desktop Tools, we will work with you to expand your SMS program.
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